Terms & Conditions – IC Osteopathy
Reviewed: 8th February 2026
These Terms & Conditions outline the rules for using the IC Osteopathy website and receiving treatment at the Clinic. By accessing our website or booking an appointment, you agree to these terms.
1. The Clinic
IC Osteopathy
Central Staffs Crossfit,
Unit 4, Leons Way Tollgate Drive,
Tollgate Industrial Estate,
Stafford, Staffordshire
ST16 3HS
Tel: 07769 493123
Email: info@icosteopathy.co.uk
Website: www.icosteopathy.co.uk
2. Website Use
You agree to:
Use the website for lawful purposes only
Not attempt to disrupt or compromise website security
Not copy or reproduce website content without permission
We aim to keep the website accurate and up to date, but we cannot guarantee that all information is error‑free.
3. Booking Appointments
Appointments may be booked online, by phone, or by email.
By booking an appointment, you agree to:
Provide accurate personal and medical information
Attend your appointment on time
Notify us of cancellations in line with our cancellation policy
4. Cancellation Policy
We reserve the right to charge a fee for:
Missed appointments
Cancellations made within 24 hours of appointment
Your booking confirmation will include the current cancellation terms.
5. Payment
Payment is due at the time of treatment unless otherwise agreed.
We accept:
Card payments
Cash
Bank transfer
6. Treatment and Consent
Before treatment begins, your osteopath will:
Explain the nature of the assessment and treatment
Discuss risks, benefits, and alternatives
Obtain your informed consent
You may withdraw consent at any time.
7. Medical Information
You agree to:
Provide accurate and complete health information
Inform your osteopath of any changes in your condition
Follow advice and exercises as recommended
Your information is handled in accordance with our Privacy Policy.
8. Liability
IC Osteopathy provides treatment in line with professional standards and regulatory requirements.
We are not liable for:
Failure to follow advice or exercises
Misrepresentation of medical history
Issues arising from external services or referrals
Nothing in these terms limits your statutory rights.
9. External Links
Our website may contain links to third‑party websites. We are not responsible for their content or privacy practices.
10. Intellectual Property
All website content, including text, images, branding, and design, is the property of IC Osteopathy unless otherwise stated. You may not reproduce or distribute content without permission.
11. Changes to These Terms
We may update these Terms & Conditions periodically. The latest version will always be available on this page.